Privacy Policy
Effective Date: September 2026
Jupiter SMS (“Jupiter”, “we”, “our”, or “us”) is committed to protecting the privacy and security of schools, administrators, teachers, students, parents, and all users of our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use Jupiter SMS and related services. By accessing or using Jupiter SMS, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
a. Account Information
- Names
- Email addresses
- Phone numbers
- Usernames and passwords
- School or institution details
b. Student and Academic Information
- Student profiles
- Attendance records
- Examination scores and results
- Class and subject information
- Behavioral and academic records
c. Financial Information
- Fee payment records
- Invoices and receipts
- Transaction references
Payment card details are typically processed securely through third-party payment providers and are not stored directly by Jupiter SMS.
e. Communication Data
- Messages sent through the platform
- Notifications and announcements
- Support inquiries
2. How We Use Information
We use collected information to:
- Manage school operations
- Process academic records and reports
- Facilitate communication between schools and parents
- Provide customer support
- Monitor security and prevent unauthorized access
- Comply with legal obligations
3. Data Sharing and Disclosure
We do not sell personal data.
We may share information only in the following situations:
- With authorized users within the institution
- With trusted service providers assisting in platform operations
- When required by law or legal process
- To protect the rights, safety, or security of users or the platform
All third-party providers are expected to maintain appropriate confidentiality and security standards.
4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect information, including:
Despite our efforts, no method of electronic storage or internet transmission is completely secure.
5. Data Retention
We retain information for as long as necessary to:
- Provide services
- Meet legal and regulatory obligations
- Resolve disputes
- Enforce agreements
Schools may request deletion or export of their data subject to applicable laws and operational requirements.
6. User Responsibilities
Schools and users are responsible for:
- Maintaining secure passwords
- Managing authorized user access
- Ensuring uploaded data is lawful and accurate
- Protecting confidential student information
7. Children's Privacy
Jupiter SMS is designed for use by educational institutions and may process student information provided by schools.
Schools are responsible for obtaining any necessary parental or guardian consent required under applicable laws and regulations.
We do not knowingly collect personal information directly from children without institutional authorization.
8. Cookies and Analytics
We may use cookies and similar technologies to:
- Improve user experience
- Remember user preferences
- Analyze usage trends
Users may adjust browser settings to refuse cookies, though some features may not function properly.
9. Third-Party Services
Jupiter SMS may integrate with third-party services such as:
- Payment gateways
- Email delivery providers
- SMS providers
- Cloud hosting services
Use of those services may be subject to their own privacy policies and terms.
10. International Data Transfers
Where applicable, data may be processed or stored in servers located outside your country of residence. We take reasonable measures to ensure data remains protected regardless of location.
11. Your Rights
Depending on applicable laws, users or institutions may have rights to:
- Access personal information
- Correct inaccurate data
- Request deletion of data
- Restrict certain processing activities
- Request data export
Requests may be submitted through the contact information below.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updated versions will be posted on our website with a revised effective date. Continued use of the platform after updates constitutes acceptance of the revised policy.
13. Contact Information
For questions or requests regarding this Privacy Policy, please contact: